Get in touch
t : 02895 575010
e : info@njwfinancial.co.uk
Perhaps you are moving due to your family expanding and you require more bedrooms, or you want to move to the country after your children have moved out of the family home. Whatever the reason, you may well need another mortgage.
A home-mover mortgage is no different from a regular mortgage. This is simply the process of getting a mortgage to help you buy a house. It is important to get the right mortgage. You will need to make sure it is affordable and meets your changing needs.
Some mortgages can be transferred to your new home. Others cannot. Your current loan provider might not allow you to borrow the extra amount you need to move your home.
Even if you have already been through this process once before, it might be a long time ago. And, what's worse, the market is constantly changing, making it more difficult to know what the right move is. We can help you eliminate the stress by making the right recommendation for you and taking you through to that new set of keys.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
You may be eligible to transfer your mortgage if you decide to keep your existing mortgage. Porting is a process where lenders can transfer your mortgage to the new property.
However, if your financial situation has changed since you originally applied for the mortgage, there is no guarantee that your lender will grant the request to port your mortgage.
Are all mortgages portable?
Some mortgages cannot be transferred in certain cases. This is rare but it does happen. In these cases, your only option for moving home is to apply a new mortgage. However, you should be aware of exit fees and early repayment charges in your current mortgage terms before making that commitment.
Having direct access to a lender panel that is representative of the whole of the market, we have access almost every mortgage available. We can also access exclusive deals from lenders that are not available to the public directly.
We will review your existing mortgage and determine if it is in your best interests to transfer or change your existing mortgage to your new property.
An easier application, a better experience.
We’ll take care of all of the application paperwork and manage the process for you, so you can save yourself time, stress, and money.
We’ll keep you in the loop with regular updates on your new application so you can track your progress from home with ease.
We understand that moving and buying a house can be stressful. So we make it as easy as possible. Once you have your mortgage, we will handle the paperwork and work with the solicitor and lender until you receive your keys.
Frequently Asked Questions
The buyer's funds are used to pay your existing mortgage lender and cover transaction expenses when you sell your house. The remainder becomes your profit. The money can be used to buy anything you want, but typically this becomes your deposit for your onward purchase.
To avoid an early repayment charge, it is important to be clear about the terms of your mortgage deal and to follow them. Also, be aware of the maximum amount you can pay each year and avoid any penalties. This is usually 10% of your annual mortgage balance.
A house sale is unlikely to fall apart after exchange of contracts/conclusion of missives as both the seller is legally obligated to sell and the buyer legally obligated to buy. However, it can happen. Should this occur, the person that has breached the contract is liable to be sued by the other party for damages/loss arising from the failed contract.
We’d love to hear from you. Call 02895 575010 or 0141 291 5044 or send us a message using the form below and we’ll tend to your enquiry right away.
NJW Financial Ltd is an appointed representative of PRIMIS Mortgage Network, a trading name of First Complete Ltd. First Complete Ltd is authorised and regulated by the Financial Conduct Authority.
We are committed to providing a professional service to all our customers.
If you are unhappy then we want to hear about it so we can try to put things right. With this in mind, we have the following complaints procedure in place.
You can make a complaint by any reasonable means including telephone, letter, or email.
Our contact information:
• Write to: Nick Ward
• Telephone: 02895 575010
• Email: info@njwfinancial.co.uk
If you prefer, you can also refer your complaint to PRIMIS directly using the following contact details:
• Write to – PRIMIS Mortgage Network, Customer Resolution Team, Ground Floor, Birmingham Business Park, B37 7YT.
• Telephone: 0121 767 1139
• Email: complaints.solihull@primis.co.uk
You can also complain via their website:
• https://www.primis.co.uk/privacy-notices/complaints/
The same section of the website contains more information about PRIMIS’ role in complaints handling and about how Appointed Representative relationships work.
How we will handle your complaints
Simplified Complaints
We will use this process if:
• your complaint is about a simple matter - that we can look into and solve quickly and easily; and
• you direct it to us (rather than directly to PRIMIS Mortgage Network) in the first instance.
We will investigate your complaint and aim to resolve it within three business days following the date of receipt. If you are happy to accept our proposed resolution, we will send you written confirmation of our investigation.
If you cannot confirm acceptance by the end of the third working day (for example – because you are not happy with our proposed response or if you are not available to discuss it with us) then the case will be referred to PRIMIS Mortgage Network. It will then be handled in line with the Formal Complaint process outlined below.
If your complaint is more complex or is unlikely to be resolved quickly then we will usually refer it to PRIMIS straight away
Formal Complaints
The formal complaints process will be used where:
• we can’t resolve your complaint to your satisfaction within 3 working days: or
• your complaint is likely to involve more complex assessment or investigations; or
• you send your complaint directly to PRIMIS Mortgage Network rather than to us in the first instance; or
• you ask us to deal with your complaint in this way rather than via a simplified process.
Upon receipt PRIMIS will acknowledge your complaint promptly and will investigate it fairly and impartially. They will write to you within 8 weeks to confirm the outcome of their investigation.
In the unlikely event that their investigation is not complete within eight weeks of receipt of your complaint they will write to you to explain why and let you know when you can expect to hear from them. They will also provide details of how to contact the Financial Ombudsman Service if you are not satisfied with progress.
The Financial Ombudsman Service
If, following PRIMIS’ investigation you are still not happy with the outcome you have a statutory right to refer your complaint to the Financial Ombudsman Service.
It is a service free of charge to consumers and you may refer the matter to the Financial Ombudsman Service (FOS) within six months from the date that you received a final response to your complaint.
You can contact the service using the following details:
Telephone 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
You can also visit their website and refer complaints to them online by visiting.
https://www.financial-ombudsman.org.uk/
Let us know if you need any extra help or support.
We are committed to providing a complaints service that is accessible to all our customers.
If you will have any difficulties with any elements of the process that is outlined above, or if there are circumstances that might mean we need to change the way in which we handle your complaint then please let us know when you tell us about your complaint.
NJW Financial Ltd is an Appointed Representative of PRIMIS Mortgage Network, a trading name of First Complete Ltd. First Complete Ltd is authorised and regulated by the Financial Conduct Authority (FCA). NJW Financial Ltd is a company registered in Northern Ireland, company number NI688242, with its registered office at 17 Carnmoney Road, Newtownabbey, Northern Ireland, BT36 6HL
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
Any other product or service offered by NJW Financial Ltd may not be the responsibility of PRIMIS and may also not be subject to regulation by the Financial Conduct Authority.
Most Buy to Let mortgages are not regulated by the Financial Conduct Authority. Wills are not regulated by the Financial Conduct Authority and may have limited consumer protection.
The guidance and/or advice contained within this website is subject to UK regulatory regime and therefore restricted to consumers based in the UK.